Wednesday, January 11, 2012

Dev 401 Certification Mock Exam 2



1. The developer has created a junction object. What is the significance of the first master-detail (primary) relationship?

2. An organization has created an application, manage new hires and job positions. A custom object has been created to manage all the job positions. Using an approval process they have configured the application to have the first step of the process require approvals from three approvers for an approval step. (Choose 2 answers).

3. Upon final rejection of a record that has been through an approval process, which action is not allowed?

4. An organization wants to leverage a custom objects to track bugs. The organization wants the ability to related bugs to parent bugs in a parent-child relationship. What type of relationship should be used?

5. An organization wants to leverage the import wizards to import different types of data. What type of data cannot be imported through the wizard?

6. An organization has two custom objects to track job positions and salaries for those positions. Everyone in the organization should be able to view the position however, only select users can view the salary records. What steps should a developer take to ensure the requirement is fulfilled?

7. A developer has created a custom field marked as an external id on an object. If two records in the object have the same external id, and an upsert action occurred for that same external id. What would happen?

8. Universal Containers tracks Candidates as a custom object in a recruiting application. On a candidate record, the city entered in the City field must be in the state selected in the State field. How would a developer meet this requirement using declarative (point and click) means?

9. A developer has created an approval process. What would require that a formula entry criterion be used versus standard criteria?

10. Which items most closely relate to the view layer of the Model View Controller paradigm? (Choose 3 answers).

11. In which Salesforce instances would there be identical record IDs?

12. A developer has created a time-based workflow that escalates a Lead record 14 days after it has been created if no updates have occurred. What is the best way for the developer to test that the new time based workflow rule is functioning? (Choose 2 answers).

13. A manager in an organization wants to share specific fields of data to his subordinates that only he has access to. What is the best way to share specific fields of data? (Choose 2 answers).

14. Under what circumstances would the sharing button to be enabled on a detail view for a record?

15. When creating sharing rule what entities can data be shared to. (Choose 3 answers).

16. If a parent object has a lookup relationship defined with a child object, what happens to the child
records when you delete a record from the parent?

17. How can a developer get a Custom Object added to the quick create list?

18. Select the features that are available through custom report types. (Choose 3 answers).

19. Using a formula field, how would a developer calculate the number of days since a record has been created? The CreateDate field is a DateTime type field.

20. Salesforce has notified that they have enabled the ability to update audit fields for your organization. When inserting a record which field you set?

21. A developer needs to create a trending report. What use to get the historical data?

22. Using the force.com platform declarative model to build an application, which of the following do not have to do? (Choose 3 answers).

23. When you create a custom tab for a custom object, what are the features that are available by default.
(Choose 2 answers).

24. What are the different custom tabs that you can create? (Choose 3 answers).


25. Which is a required step for creating a many-to-many relationship? (Choose 2 answers)

26. What is the maximum number of master detail relationships that can be created on custom object?

27. Permissions not applicable for profiles. (Choose 3 answers)

28. Organization wide defaults are: (Choose 3 answers).

29. Field level security overrides any less restrictive field access settings in the page layouts and search layouts. True/False.

30. What is true about Role Hierarchy? Select all correct choices.

31. Manual sharing can be granted by? Select all correct choices.

32. What are the rule criteria of Time dependent workflows? Select all that apply.

33. Custom tabs have properties such as select all that are true.

34. What statement is true for encrypted custom fields? (Choose 3 answers)

35. What is supported by force.com Data Loader? (Choose 3 answers)

36. Who can change the owner of a record? (Choose 3 answers)

37. A developer is loading data, in CSV format, into a custom application from a legacy system. The developer would like to load users into the user object and positions and job applications owned by named users into related custom objects. Which obstacle will the developer encounter when using the import wizard?

38. Which aspect of an application is addressed in the business logic layer? (Choose 2 answers)

39. Positions and Job Applications are custom objects in a recruiting application. There is a lookup relationship on Job Applications to Positions. A developer wants to see a list of the top ten positions with the greatest number of related Job Applications. Which dashboard component should the developer choose?

40. Which statement is true regarding a Force.com domain name? (Choose 3 answers)

41. In a recruiting application all users should be able to see and edit the candidate records, but interviewers should NOT be able to modify the address of a candidate and should NOT be able to see the birth date of a candidate. How would a developer meet this requirement?

42. A custom object has an organization-wide default setting of Private with Grant Access Using Hierarchies turned off. Which users can select the Sharing button on records for that object?

43. Which application building block is provided by the Force.com platform? (Choose 3 answers)

44. Which capability does building an application on the Force.com platform provide? (Choose 3 answers)

45. Which scenario required Apex to automate the real-time business logic?

46. A developer attempts to load data into the sandbox environment using the Data Loader GUI. The data load fails due to authentication issues. What should the developer check to diagnose the problem?
(Choose 2 answers)

47. Users X and Y need to see the same Candidate record. For security reasons User Y should NOT be able to view and report on the Email Address field on the record. How would a developer meet this requirement?

48. All users of a recruiting application should be able to edit all positions, except the User X. User X should be able to see, but NOT edit all positions. How can a developer meet this requirement?

49. Which API can be used to create the data model?

50. In a recruiting application, a custom Job Application object has a lookup relationship to a custom Candidate object. The Candidate object stores personal information, including name and email, about an individual applying for a job. The recruiting organization would like to see the candidate’s name and email address on each related job application record as well. How can a developer meet this requirement?

51. Which relationship type should be used to capture a user’s manager on each user record in the application?

52. A developer is building a custom application using the declarative framework. The developer would like to customize the application user interface. Which customization is available on the page layout?

53. Universal Containers uses a recruiting application with custom objects to track positions and related interviewers. When a hiring manager creates a new position record, interviewer records for each individual on the interview team also need to be created. Currently this process requires a user to create the position, save it, scroll to the interviewer related list, and then create multiple interviewer records. How would a developer streamline this process?

54. Universal Containers tracks Positions in a custom object as part of a recruiting application. Now positions must be approved before they can be filled. Only recruiting managers can submit new positions for approval. How would a developer meet this requirement?

55. In a custom recruiting application, Positions and Candidates are stored in separate custom objects. When looking at the details of a position record, a hiring manager needs to see a list of recommended candidates instead of all candidates based on matching job skills. How could a developer meet this requirement?

56. Which action is NOT necessary when using the declarative capabilities of the Force.com platform to build custom applications? (Choose 3 answers)

57. Which element is included in the Security model for Force.com Sites?

58. A group of executives has requested a convenient way to see daily metrics without having to log into Salesforce. How would a developer accomplish this?

59. A developer wants to build an application on the Force.com platform. The data model, the business logic and the report and dashboard requirements have been considered. The user access requirements have not been considered. What is the implication of building the application given the available information? (Choose 2 answers)

60. Universal Containers would like to enforce a new policy for job offers. Any job offer with a salary greater than $50,000 is approved by the hiring manager. Any job offer with a salary greater than $100,000 is approved first by the hiring manager, then by the hiring manager’s manager. After these approvals, all offers must finally be approved by the VP of HR. How would a developer meet this requirement?

Sunday, January 8, 2012

Dev 401 Certification Mock Exam 1


The following example questions are similar to those that could be asked on the exam.  Please review the questions and the topic areas…

1)    What is the maximum number of master-detail relationships that can be created on a custom object?
a)    1
b)   2
c)    4
d)    Unlimited
2)    An organization has decided to manage hiring and positions.  A custom object has been created to manage all new job positions.  All positions below $50,000 must be approved by the hiring manager, and positions above $50,000 must be approved by the hiring manager, and the regional hiring manager. What would a developer use to declaratively fulfill the requirement?
a)    Apex Code, to check the position’s salary and assign to the appropriate resource for approval.
b)   Approval process.
c)    Validation rules.
d)    Dynamic Routing Approval.
3)    A developer has created a junction object what is the significance of the first master-detail (primary) relationship?
a)   Look and feel, the junction object's detail and edit pages use the color and any associated icon of the primary master object.
b)    You cannot delete the primary relationship.
c)    You cannot rename the primary relationship.
d)    There is no significance.
4)    An organization has created an application manage new hires and job positions.  A custom object has been created to manage all job positions.  Using an approval process they have configured the application to have the first step of the process require approvals from three different hiring managers.
Select the two (2) possible approval choices based on multiple approvers for an approval step.
a)   Approve or reject based on the first response.
b)   Require unanimous approval from all selected approvers…
c)    Require majority approval from all selected approvers
d)    Require x out of y approval from all selected approvers
5)    Which of the following is NOT a step in creating a junction object?
a)    Creating the custom object to serve as the junction object between the two master objects
b)    Creating two master-detail relationships
c)    Customizing the related lists on the page layouts of the two master objects
d)   Creating two lookup relationships…
6)    When a record has been rejected by all approvers, Salesforce executes all final rejection actions.
Which of the following is NOT a possible final rejection action?
a)    Lock the record from being edited
b)    Send an email to a designated recipient
c)   Delete the record…
d)    Update a field on the record
7)    Which of the following cannot be used on a User Page Layout?
Please select two (2) choices.
a)   Tags…
b)    Links
c)   Buttons…
d)    Custom Fields
e)    Inline Visualforce
8)    An organization wants to leverage a custom objects to track bugs.  The organization wants the ability to related bugs to parent bugs in a parent-child relationship.
What type of relationship should be used?
a)    master-detail
b)   self…
c)    hierarchical
d)    many-to-many
9)   An organization wants to leverage the import wizards to import different types of data.  What type of data cannot be imported through the wizard?
a)   Accounts and Contacts
b)   Leads
c)   Custom Objects
d)   Users…
10)     An organization is interested in leveraging the Data Loader to load data into salesforce.com.  Which of the following are NOT capabilities of the data loader?
Please select two (2) choices.
a)    Import greater than 50,000 records
b)   Import data into 2 objects in a single transaction…
c)   Rollback import transactions….
d)    Run by command line

11)     An organization needs the ability view the value of the Opportunity Stage field on an Opportunity Product related list.
Please choose the declarative method of fulfilling the requirement.
a)    Create an Apex method to replicate the value on the child object, and set the field level security to read-only and expose the new field on the Opportunity Product related list.
b)   Create a cross object formula field on the Opportunity Product object and expose the formula field on the Opportunity Product related list..…
c)    Create a validation rule on the Opportunity Product object.
d)    Create a new pick list field called Stage on the Opportunity Product object, and expose the filed on the Opportunity Product related list.
12)     A developer wants to leverage the console to view to see the parent object of the child object in focus on the console. How would a developer specify what related list fields are displayed on the parent object?
a)    On an child object’s mini-page layout
b)   On an parent object’s mini-page layout related lists field selection
c)    On the parent object’s page layout related lists field selection
d)    You cannot modify the related fields on the console view
13)     An organization has two custom objects to track job positions and salaries for those positions.  Everyone in the organization should be able to view the positions however, only select users can view the salary records.   What steps should a developer take to ensure the requirement is fulfilled?
a)   Create a lookup relationship between positions and salaries; define public access on position and private access on salary
b)    Create a master-detail relationship between positions and salaries; define public access on position and private access on salary.
c)    Create a master-detail relationship between positions and salaries; define private access on position and create sharing rules on salary.
d)    Create a lookup relationship between positions and salaries; define public access on position and public access on salary; create sharing rules on salary to restrict visibility.
14)     A developer has created a custom field marked as an external id on an object.  If two records in the object have the same external id, and an upsert action occurred for that same external id what would happen.
a)    The first matching external id record would be updated
b)    Both matching external id records would be updated
c)    A new record is created
d)    An error would be reported
15)     A developer has a requirement to collect the state and the cities for the state selected on an account page layout.  Once the user selects a state only the possible cities in that state should be available for entry, what is the best declarative method for fulfilling this requirement.
a)    Create a workflow rule that will update the city once a state is entered
b)    Create a validation rule which will cause an error if the city is not in the state that has been entered
c)   Create a dependent pick list for cities based on the state that has been entered
d)    Create a formula field that lookups the valid cities for the state entered
16)     A developer has created an approval process. What would require that a formula entry criterion be used versus standard criteria?
a)    User profile evaluates to ‘System Administrator’
b)    Determine if the record is newly created
c)    Determine if a record has been updated
d)   Determine if a field has been changed imp
17)     An organization has created a HR application which contains a custom object for job positions and candidates for those positions.  The HR managers want to see a view of the position with the best candidates for that position and not just all the candidates listed.  What is the best method to fulfill the requirement?
a)   Add an inline Visualforce Page on the job position page layout
b)    Add the candidate related list to the job position page layout
c)    Create a validation rule on the job position page layout
d)    Create a formula field on the job position object and add to the page layout
18)     Which of the following is not process or data intensive.
a)    Time entry application
b)    Inventory management
c)   Word processing
d)    Human resource management
19)     Which two (2) items most closely relate to the View layer of the Model View Controller paradigm?
a)   Page Layout
b)    Validation Rule
c)   Custom Tab
d)    Custom Field
20)     In which salesforce instances would there be identical record IDs?
a)   Production; Full Sandbox
b)    Production; Full Sandbox; Apex Sandbox
c)    Production; Full Sandbox; Config Only Sandbox; Apex Sandbox;
d)    Salesforce.com never repeats record IDs
21)     A developer has created a time-based workflow that escalates a Lead record 10 days after it has been created if no updates have occurred.  What is the best way for the developer to test that the new time based workflow rule is functioning?
Please select two (2) choices.
a)   User Debug Logs setup the Developer; create a new lead record; review debug logs
b)   Create a new lead record; view the time-based workflow queue;
c)    Setup the developer for time-based workflow queue; create a new lead record; view the time-based workflow queue;
d)    Create a new lead record; view the outbound messages queue
22)     What settings can you specify on a profile?
Please select two (2) choices.
              a)    Revoke sharing permissions
              b)   Enable record types
              c)   Enable create read, create, edit, and delete on objects
              d)    Specify language
23)     A manager in an organization wants to share specific fields of data to his subordinates that only he has access to.  What is the best way to share specific fields of data?imp
Please select two (2) choices.
a)           Run As on dashboards
b)            Folder Permission on a Report
c)           Run As on scheduled reports
d)            Folder Permission on a Dashboard
24)     Under what circumstances would the sharing button to be enabled on a detail view for a record.imp
a)    A developer has added the button to the page layout
b)    When record sharing is enabled in the user profile
c)   When record sharing is set to public read only or private for the object
d)    When record sharing is set to public read/write for the object
25)     When creating a sharing rule what entities can data be shared to.
Please select three (3) choices. imp
a)   Public Groups
b)    Users
c)   Roles
d)   Roles and Subordinates
e)    Queues
26)     A developer needs to make a field that is normally accessible by most users inaccessible on the report wizard for specific users.  What the best method to fulfill that requirement?
a)   Field level security
b)    Remove the field from the page layout
c)    Remove the field from the user profile
d)    Change my display under personal settings
27)     What can be done with report summary totals?
Please select two (2) choices: imp
a)    Calculate values from a previous report
b)   Calculations based on report summary totals
c)   Highlight outliers
d)    Historical analysis
28)     If a parent object has a lookup relationship defined with a child object.  What happens in the child object when you delete a record from the parent?
a)    The child record is deleted
b)   Nothing
c)    The parent record cannot be deleted
d)    The child record cannot be deleted
29)     How can a developer get a Custom Object added to the quick create list
a)    Add the object through home page component settings
b)    It is added automatically
c)   Expose a custom tab for the custom object
d)    Enable the quick create on the user profile
30)     Select the features that are available through custom report types.
Please select two (2) items. imp
a)   Define object relationships and fields for reports
b)   Define up to 4 object relationships
c)    Define anti-join relationships
d)    Create analytic snapshot reports
31)     An organization wishes to have everyone view/edit records on an object except for a single person x who should only have read-only access to the object.  What is the best way to implement the requirement?imp
a)    Modify the sharing access for the object to public read/write and remove user x from the role hierarchy
b)    Modify the sharing access for the object to private and remove user x from the role hierarchy
c)   Modify the sharing access for the object to public read only, create a public group with everyone except user x; create a sharing rule and define read/write access to the public group.
d)    Modify the page layout to be read-only.
32)     Using a formula field how would a developer calculate the number of days since a record has been created.  The CreateDdate field is a DateTime type field.
a)   TODAY() – DATEVALUE(CreatedDate)
b)    NOW() – DATEVALUE(CreatedDate)
c)    TODAY() – CreatedDate
d)    CreatedDate – TODAY()
33)     Salesforce.com has notified you that they have enabled the ability to update audit fields for your organization.  When inserting a record which field can you set?
a)   CreatedDate
b)    IsDeleted
c)    SysModStamp
d)    UpdatedDate
34)     A developer needs to create a trending report what should he/she use to get the historical data?
a)    Reports
b)   Analytic Snapshots
c)    Roll-Up Summary
d)    Report Types
e)    Audit History Records
35)     What is the best type of dashboard component to display a list of your top 10 customers?
a)    Metric
b)   Table
c)    Gauge
d)    Chart
36)     Select the salesforce.com edition that is NOT available today imp
a)    Professional
b)   Unlimited
c)    Enterprise
d)    Premium
37)     Using the force.com platform declarative model to build an application.  Which of the following do you NOT have to do?imp
Please select three (3) choices.
a)   Install a database server
b)    Configure an application using clicks not code
c)   Deploy a web server
d)   Administer and email server
38)     An organization wants to create a field to store manager data on the user object.  The manager field is a reference to another user record.
What type of relationship should be used?
a)   master-detail
b)   hierarchical
c)   lookup
d)   many-to-many
39)     What are the data types that are supported by formula field?
Please select three (3) choices.
a)   Text
b)   Percent
c)    Email                            
d)   Currency
e)    Phone
40)     What is true about a junction object?
a)   A custom object that has 2 master-detail relationships.
b)    A custom object that has a master-detail relationship.
c)    A standard object that has 2 master-detail relationships.
d)    A standard object that has a master-detail relationship.
41)     What is true about a cross-object formula field for a master-detail relationship?
a)    You can only create a cross-object formula field on the parent object.
b)   You can only create a cross-object formula field on the child object.
c)    You can create a cross-object formula field on both the parent and child object.
d)    Cross-object formula field is not available for master-detail relationship.
42)     impWhen you create a custom tab for a custom object, what are the features that are available by default?
Please select two (2) choices.
a)   Sidebar Search Object
b)    Custom Reporting
c)   Quick Create
d)    Ability to track Activity
43)     impWhat are the different custom tabs that you can create?
Please select three (3) choices.
a)   Web Tab
b)    Apex Tab
c)   Visualforce Tab
d)   Custom Object Tab
e)    Standard Object Tab
44)     For the order management application, the developer has created a custom object to store the product line and product combination.  When creating an order, the product line and product combination needs to be consistent.  What is the best option for implementing this?
a)    Use a workflow to update the product automatically based on the product line.
b)    Create a validation rule using IF
c)    Create a formula field to enforce the combination
d)   Create a validation rule using VLOOKUP
45)     What is true about a master-detail relationship?
Please select two (2) choices.
a)   When the parent record has been deleted, all the child records will be deleted.
b)    You can have a child record without the parent record.
c)   You have to expose the master lookup field on the child detail page layout.
d)    You cannot delete a child record.
46)     How do Salesforce enforce data access using role hierarchy?
a)   Users are given access to the records owned by the users who are below the role hierarchy.
b)    Users are given access to the records owned by the users who share the same role on the role hierarchy.
c)    Users are given access to the records accessible by the users who are below the role hierarchy.
d)    Users are given access to the records accessible by the users who are above the role hierarchy.
47)     What will cause the analytic snapshots run to fail?
Please select three (3) choices.
a)   The source report has been deleted.
b)   The target object has a trigger on it.
c)    The running user has been inactivated.
d)    The target object is a custom object.
e)    The source report is saved as Matrix report
48)     What are the components belong to the Model of the Model-View-Controller design paradigm?
Please select three (3) choices.
a)   Custom Relationship
b)    Custom Page Layout
c)   Custom Object
d)   Custom Field
e)    Workflow Rules
49)     Where do you change the Hover detail?imp
a)    Mini View
b)    Page Layout
c)    Profile
d)   Mini Page Layout
50)     What layer of model-view-controller paradigm does standard or custom objects associated with?
a)   View
b)   Model
c)   Controller
d)   View and Controller
51)     What is a junction object?
a)   Object with lookup relationship
b)   Master detail relationship
c)   Object with two lookup relationship
d)   Object with two master-detail relationship
52)     What field can be controlled by translation workbench?
a)   Rule Criteria
b)   Formula
c)   Validation Errors
d)   Assignment Rules
53)     In a master-detail relationship, what happens when the a record is deleted from parent object
a)   Parent record alone gets deleted
b)   Exception occurs
c)   Parent and Child record will not be deleted
d)   All child records are deleted
54)     In a recruiting application, Salary is a child object to parent Position object via master-detail relationship.  The min pay and max pay fields of salary object cannot be modified when Position status on the parent is “Approved”.
How would a developer design this?
a)   Create a Visualforce component on Position detail page
b)   Rollup-Summary Field
c)   Validation rule on Position object
d)   Formula field on the Salary object
e)   Validation rule on the Salary Object
55)     Object X has a lookup to Object Y.  What among the following statements are TRUE
Please choose two (2).
a)   Fields of both X and Y are accessible from Object Y.
b)   Fields of Object Y can be accessed from Object X.
c)   Fields of both Y and X are accessible from Object X.
d)   Fields of Object X can be accessed from Object Y.
56)     In master-detail relationship scenario where the fields of the parent object needs to be displayed in the related list.  How will a developer design this:
a)   Cross-object formula field
b)   Workflow rule
c)   Validation Rule
d)   Assignment rule
57)     What are the components of the dashboard that use grand totals
Please choose two (2) items.
a)   Chart
b)   Metric
c)   Table
d)   Gauge
58)     Universal Containers needs to make all records of an object visible to all users when it is in “Approved” status.  The records are created with “New” status and are only visible to a select set of users.
How will a developer implement this? imp
a)   Set the object level sharing to Private, add a workflow rule to update the sharing rule when status changes.
b)   Set the object level sharing to Public Read-Only, restrict the sharing when status is ‘New’.
c)   Set the object level sharing to Private, create a public group with appropriate users, modify manual sharing to public group based on status
d)   Create role hierarchy, modify the user profiles when status changes
59)     In a master-child relationship between a standard object and custom object.
      Which of the following statements is NOT true.
      Please select two (2) items
a)   Standard object is always the master
b)   Custom Object is always the master
c)   Custom object is always a child
d)   Standard or custom object can be a master
e)   Standard object is never a child
60)     A customer has a requirement to filter on columns in the related list.  As a developer how will you accomplish
a)   Use the filter option in the related list section of the Page Layout
b)   Use the filter option in the related list section of the Mini Page Layout
c)   Use the filter option in the detail page layout of the related list object
d)   Build a visual force component with filter to replace the related list section of the Page Layout
61)     How do you highlight totals in a report
a)   Roll-up Summary Field
b)   Formula Field
c)   Custom Summary Field
d)   Summary Totals
62)     Recruiting application has a Position object that contains location, department and other information relating to a position.  A report needs to customized that is grouped by department but not on locations.
What is the best type of report would a developer choose?
a)   Summary Report
b)   Tabular Report
c)   Matrix Report
d)   A report using visual force
63)     In Recruiting application a Position that is of type “Critical” should not be open for more than 14 days.  How will you develop the business logic to cater to this.
a)   Time-dependant workflow action to send an e-mail to the owner after 14 days
b)   Time-dependant workflow action to send the record for review to owner after 14 days
c)   Time-dependant workflow action to send an e-mail to owner  before  14 days
d)   Time-dependant workflow action to close the position after 14 days
64)     A job application object has a child review object to store candidate review.  The review needs to be tracked between a score of 1 to 5.  The score has to be a choice between 1 and 5 displayed as a radio button.
How will a developer cater to this requirement?
a)   Create 5 fields for scores (1 to 5) of type radio-button and use it in review page layout.
b)   Create a dependent picklist that feeds the radio button type field.
c)   Create a formula field
d)   Create visual force page with radio buttons for review object
65)     An application was designed without considering requirements for reports are dashboard.  Which of the following statements is TRUE.
a)   The data model will support all the requirements of the application including reports and dashboards
b)   Reports are part of the application and application design will take care of it.
c)   No special considerations for reports or dashboard are required as salesforce can natively take care of the requirements.
d)   The data model and the application will not cater for reports and dashboards
66)     In a data model object A is related to B, B is related to C. How will a developer  create a report to include fields of  A and C.
a)   Create lookup relationships between A,B and C
b)   Create a Custom Report type with A, B and C, and use it in the report
c)   Create a custom report with A and C fields as relationships already exist
d)   Report cannot be created

Friday, January 6, 2012

Dev 401 Certification

401 Certification Exam Pattern:
Click Here for 401 Certification Exam Pattern


401 Certification Mock Exams:
  1. Click Here for 401 Certification Mock Exam 1
  2. Click Here for 401 Certification Mock Exam 2
  3. Click Here for 401 Certification Mock Exam 3
  4. Click Here for 401 Certification Mock Exam 4

Dev 401 Certification Exam Pattern

I have successfully passed Dev 401 certification exam.

The developer 401 Force.com Exam is for people who do not know how to code as per say write a trigger or Visual Force Page. But does understand what the technical functions are in salesforce.com.

Exam Pattern:


  • 60 multiple-choice/multiple-select questions
  • Time allotted to complete the exam: 90 minutes
  • Passing score: 68 percent



Topics from which questions came in my exam:

  • Steps in creating Junction Object/many 2 many relationships, Significance of first master-detail relationship in junction object.
  • Master-detail relationships (Maximum number of master-detail relationships on an object)
  • Look up relationship – around 3 questions
  • Cross object formula – 1 question
  • Situational questions on Manual Sharing
  • Situational questions on Field Level Security
  • Situational questions on Record Level Security
  • Purpose of Debug Logs – 2 questions
  • Time Dependent work flows
  • Parallel Approval Process
  • Situational questions on Approval process – around 3 questions
  • Final Rejection actions – 1 question
  • Page layouts – around 3 questions - designer features, situational questions whether to use visual force page or not
  • Features belonging to View layer of Model View Controller – 1 question
  • Dashboard – 1 question
  • Data Loader – around 4 questions (what CAN be done and what CANNOT be done)
  • Analytical Snapshot – 1 question
  • Force.com platform – around 2 questions. (Default sales force features available when Custom Object is created, Things that you need NOT do like deploying, installing database server etc)
  • Formula Fields – 1 question (formula for date calculation)


Overall summary of the exam:

  • 50% of the questions are multi-select options/answers
  • Straight forward questions are only few i.e., around 10.
  • More questions were from: platform related, sharing and security, work flow and approval processes, Page layouts, relationships.
  • There were around 10 questions from mock exams in below link: http://salesforceexamquestions.com/contactus.aspx
  • There were NO questions from Winter 12.
  • There were NO questions from Chatter.


My Preparation:
I have prepared following:

  1. Fundamentals 
  2. Winter 12 release notes
  3. Mock exam in http://Forceprepare.com
  4. Tutorial in http://Forceprepare.com 
  5. Mock Exams in  http://salesforceexamquestions.com/contactus.aspx



-->

Wednesday, January 4, 2012

What is Salesforce?

  • Salesforce.com is a software as a service (SaaS) company that distributes business software on a subscription basis. 
  • Salesforce hosts the applications offsite. It is best known for its Customer Relationship Management (CRM) products.
  • Salesforce.com is headquartered in San Francisco, with regional headquarters in Morges, Switzerland (covering Europe, Middle East, and Africa), Singapore (covering Asia Pacific less Japan), and Tokyo (covering Japan). Other major offices are in Toronto, New York, London, Sydney, and San Mateo, California. Salesforce.com has its services translated into 16 different languages and currently has 82,400 customers and over 2,100,000 subscribers.



Products and services


Customer Relationship Management
Salesforce.com's CRM solution is broken down into several broad categories: Sales Cloud, Service Cloud, Data Cloud (including Jigsaw), Collaboration Cloud (including Chatter) and Custom Cloud (including Force.com).


The Sales Cloud
This application runs in the cloud, so the user can access it anywhere through an Internet-enabled mobile device or a connected computer. The Sales Cloud includes a real-time sales collaborative tool called Chatter, provides sales representatives with a complete customer profile and account history, allows the user to manage marketing campaign spending and performance across a variety of channels from a single application, tracks all opportunity-related data including milestones, decision makers, customer communications, and any other information unique to the company's sales process. Automatic email reminders can be scheduled to keep teams up to date on the latest information.
Other activities can be done on the Salesforce cloud. These include using the Jigsaw business data to access over 20 million complete and current business contacts from right inside Salesforce CRM, and designing and automating any process in Salesforce CRM.


The Service Cloud
The Service Cloud provides companies with a call center-like view that enables companies to create and track cases coming in from every channel, and automatically route and escalate what’s important. The Salesforce CRM-powered customer portal provides customers the ability to track their own cases 24 hours a day, includes a social networking plug-in that enables the user to join the conversation about their company on social networking websites, provides analytical tools and other services including email services, chatting tools, Google search, and access to customers' entitlement and contracts.


Force.com platform
Main article: Force.com
Salesforce.com's PaaS product is known as the Force.com platform. The platform allows external developers to create add-on applications that integrate into the main salesforce.com application and are hosted on salesforce.com's infrastructure.
These applications are built using Apex (a proprietary Java-like programming language for the Force.com platform) and Visualforce (an XML-like syntax for building user interfaces in HTML, Ajax or Flex).


Chatter
Chatter, released in June 2010, is a real-time collaboration platform for users. The service sends information proactively via a real-time news stream. Users can follow coworkers and data to receive broadcast updates about project and customer status. Users can also form groups and post messages on each other's profiles to collaborate on projects.


AppExchange
Launched in 2005, AppExchange is a marketplace for cloud computing applications built for the salesforce.com community and delivered by partners or by third-party developers, which users can purchase and add to their salesforce.com environment. As of October 2010, there are over 900 applications available from over 450 independent software vendors. All salesforce.com partners can distribute applications and solutions on the AppExchange. Applications created on the Force.com platform are installed by salesforce.com customers.


Configuration
Salesforce users can configure their CRM application. In the system, there are tabs such as "Contacts," "Reports," and "Accounts." Each tab contains associated information. For example, "Contacts" has standard fields like First Name, Last Name, and Email. Configuration can be done on each tab by adding user-defined custom fields.
Configuration can also be done at the "platform" level by adding configured applications to a Salesforce instance, that is adding sets of customized / novel tabs for specific vertical- or function-level (Finance, Human Resources, etc.) features.


Web services
In addition to the web interface, salesforce.com offers a SOAP/REST Web service API that enables integration with other systems.


Mobile support
In April 2009, salesforce.com released a slimmed down version of their application for subscribers with BlackBerry, iPhone, and Windows Mobile devices. In January 2010, salesforce.com started to promote the use of 2D Barcodes (SPARQCode) for exporting contact information to mobile handsets.


Other
Other technologies allowing more advanced customization of Salesforce interfaces are the in-house technologies Apex (a Java-like programming language and programming platform), VisualForce (a user interface library), and S-controls (Salesforce widgets – these are predominantly based on JavaScript). S-controls are deprecated as of March 2010. It is possible to edit and use existing controls, but no new ones can be created.